Terms & Conditions

Last Updated: November 21, 2024

1. Agreement to Terms

By accessing or using 360Onboard ("Service"), operated by DDS Media Marketing LLC ("Company", "we", "us", or "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use the Service.

2. Use of Service

2.1 Eligibility

You must be at least 18 years old to use this Service. By using the Service, you represent that you meet this requirement.

2.2 Account Registration

  • You are responsible for maintaining the confidentiality of your account credentials

  • You are responsible for all activities that occur under your account

  • You must provide accurate and complete information during registration

  • You must notify us immediately of any unauthorized use of your account

2.3 Acceptable Use

You agree NOT to:

  • Use the Service for any illegal purpose

  • Upload malicious code, viruses, or harmful content

  • Attempt to gain unauthorized access to our systems

  • Interfere with or disrupt the Service

  • Violate any applicable laws or regulations

  • Impersonate any person or entity

  • Collect user data without consent

3. Lifetime Deal Terms

3.1 Payment

  • 360Onboard offers lifetime access through one-time payments

  • All prices are in USD

  • Payments are processed securely through our payment provider

3.2 License Grant

Upon payment, we grant you a non-exclusive, non-transferable, perpetual license to use the Service according to your purchased tier (Starter, Professional, or Agency).

3.3 Refunds

  • You have 30 days from purchase to request a full refund

  • After 30 days, all sales are final

  • Refunds are processed within 5-10 business days

3.4 Downgrades

  • You may downgrade to a lower tier within 30 days of purchase

  • Downgrades can be processed directly in your account portal

  • Refund amount will be the difference between tiers

3.5 Upgrades

  • You may upgrade to a higher tier at any time

  • Upgrade cost is the difference between your current tier and new tier at current pricing

  • If purchased during a discount period and upgrading after, you pay current non-discounted rates

4. Service Features and Limitations

4.1 Tier Limitations

Your access to features is based on your purchased tier:

  • Starter: 5 active flows, 5 clients/month, 5 e-signatures/month

  • Professional: 10 active flows, 15 clients/month, unlimited e-signatures

  • Agency: Unlimited flows, clients, and e-signatures

4.2 Fair Use Policy

While certain tiers offer "unlimited" usage, we reserve the right to limit abuse or excessive usage that negatively impacts Service performance for other users.

4.3 Coming Soon Features

Features marked as "coming soon" are planned but not guaranteed. We will make reasonable efforts to deliver these features within stated timelines.

5. Data and Content

5.1 Your Data

  • You retain ownership of all data you upload to the Service

  • You grant us a license to store, process, and display your data to provide the Service

  • You are responsible for backing up your data

5.2 File Storage

  • Files uploaded to the Service are automatically deleted after 60 days for security purposes

  • You are responsible for maintaining copies of important files

5.3 Client Data

  • You are responsible for obtaining necessary consents from clients whose data you collect

  • You must comply with applicable data protection laws (GDPR, CCPA, etc.)

6. Intellectual Property

6.1 Our IP

The Service, including all code, design, logos, and content, is owned by DDS Media Marketing LLC and protected by intellectual property laws.

6.2 Your IP

You retain all rights to your content, branding, and materials uploaded to the Service.

7. Service Availability

7.1 Uptime

We strive to maintain high availability but do not guarantee uninterrupted access. We are not liable for any downtime or service interruptions.

7.2 Maintenance

We may perform scheduled or emergency maintenance that temporarily affects Service availability.

7.3 Service Changes

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

8. Third-Party Services

The Service may integrate with third-party services (payment processors, email providers, etc.). Your use of these services is subject to their respective terms and policies.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

  • THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND

  • WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES

  • OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE SERVICE

10. Indemnification

You agree to indemnify and hold harmless DDS Media Marketing LLC from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

11. Termination

11.1 By You

You may stop using the Service at any time. Lifetime licenses remain valid unless terminated by us for cause.

11.2 By Us

We may terminate your account if you:

  • Violate these Terms

  • Engage in fraudulent activity

  • Abuse the Service or other users

  • Fail to pay applicable fees (for upgrades or additional services)

11.3 Effect of Termination

Upon termination, your access to the Service will cease. You may export your data before termination.

12. Modifications to Terms

We may update these Terms from time to time. Continued use of the Service after changes constitutes acceptance of new Terms. Material changes will be notified via email.

13. Governing Law

These Terms are governed by the laws of the State of [Your State], United States, without regard to conflict of law principles.

14. Dispute Resolution

Any disputes shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.

15. Contact Information

For questions about these Terms, contact us at:

  • Email: david@360onboard.com

  • Company: DDS Media Marketing LLC

16. Miscellaneous

16.1 Entire Agreement

These Terms constitute the entire agreement between you and DDS Media Marketing LLC regarding the Service.

16.2 Severability

If any provision is found unenforceable, the remaining provisions remain in effect.

16.3 Waiver

Our failure to enforce any right or provision does not constitute a waiver of that right.

16.4 Assignment

You may not assign or transfer these Terms. We may assign our rights and obligations without restriction.

By using 360Onboard, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.

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